We assume that anybody who develops chatbots would have the same issue: which framework to include in this specific project, particularly if they have a limited budget and wouldn’t want to invest the monthly subscription capital. This is where the table for comparisons comes in handy. Out of most chatbot apps searched on Google, MobileMonkey and Chatfuel are three of the best chatbot builders in 2020. If you’re struggling to figure out a Facebook Messenger bot creator then maybe this MobileMonkey vs. Chatfuel analysis would be helpful for you. Both are used to create Facebook Messenger chatbots, and need zero coding expertise, meaning that everyone can create a chatbot! Then which platform to use? What are their differences? And which is the better platform? Take a look at these details below!
The four main features of the MobileMonkey interface are:
- Bot Creator – Chatbots are built
- Media marketing automation – Send texts broadcast or sequential replies
- Lead Magnets – Build your list of subscribers
- Audience Insights – Your subscribers’ details
MobileMonkey’s GUI is tidy and offers a clear overview. On the left side, the different functions of the MobileMonkey app are provided with an overview. You will get a clear idea in this overview of the things that you can do to boost your chatbot interface.
Chatfuel’s GUI is clean. The different modules of the Chatfuel program are shown on the left side of the screen, and the output of each section can be seen from the right side. Two kinds of builders are also available in Chatfuel, i.e. a visual flow builder and a block builder. One interesting thing to remember is that one of the two builders has to be chosen. You can’t combine them both. This implies that the flows that you generate are not noticeable in the Block Builder and vice versa.
2. Chatbot Elements
MobileMonkey has all the elements that you need to make a chatbot. But one feature that they don’t have is the vertical lists, which is understandable because Facebook Messenger no longer allows this. It also does not provide data validation and audio elements, unlike Chatfuel.
Chatfuel has all the components you need for a chatbot. Only files, vertical lists, and location sharing are not supported. But as already stated, with Messenger, vertical lists are not achievable and files are no deal-breaker.
3. Message System
MobileMonkey offers notifications, series, and sequence subscriptions. Sadly, they are not providing conditions. But you cannot use such logic or equations in your chatbot flows. As with many other chatbot apps, you can also build a chatbot with MobileMonkey in any dialect. But at the same time, there is no chance of making a chatbot in several languages.
Chatfuel offers broadcasts, sequences and the freedom to subscribe to/unsubscribe from these streams. On those three things, the system worked very well. Making a sequence of messages in Chatfuel is truly simple. In a single summary, you can see the full list of the messages that you wish to send. There are situations where the interface is incomplete. It’s not possible to make a clear calculation or do any logic-based stuff. They also implemented conditions with the launch of their Visual Flow Builder.
MobileMonkey offers many ways to link your site: Facebook Messenger, SMS, and web pages. It is also feasible for your users to build an omnichannel chatbot interface. You may also send an email to an admin, a sales manager, or a client with MobileMonkey as verification. You can’t do email promotions, but you can send a MobileMonkey email confirmation.
It’s only feasible to create a chatbot for Facebook Messenger with Chatfuel. It’s a downside. It’s a disappointment that Chatfuel doesn’t have this in a world where omnichannel marketing automation becomes more essential every day. But the customer first requires to log in to Facebook to use the chatbot. And many people don’t like Facebook, so they never communicate with your chatbot.
MobileMonkey does not have a free trial but does provide a free plan. This free plan arrives with enough options to test the platform and determine if it’s a good match for you. It involves 1000 messages every month, branding MobileMonkey, sequences, and one keyword setup. The next pricing plans are Pro Plan, Pro Unicorn, and Team Plan with additional features.
Chatfuel offers a free plan that allows you to use all the functionalities as long as you are under 50 subscribers. However, if you’d like to move up your chatbot skills, they also have a Premium package that offers you VIP help, a dedicated account executive, synchronized cloning, and a white interface.
It can be hard to choose the right chatbot tool. There are a lot of tools and they have a lot of inconsistencies. Chatfuel has a more versatile interface, is marginally better for users while MobileMonkey gives a chatbot more channels. But that doesn’t mean that the Chatfuel software is poor. Chatfuel and MobileMonkey are equally good on most fronts and Chatfuel is great in terms of the interface.